Refund Policy
Receeto is free to download, and you can try it before paying for anything. This page explains how refunds work if you buy Receeto Pro and it isn't right for you.
The short version
Refunds are handled by Apple, not by Receeto. If you change your mind, request a refund at reportaproblem.apple.com within 14 days of your purchase.
Who Handles Refunds
Receeto Pro is sold through the Apple App Store, and Apple processes every payment. Because of this, we cannot issue refunds ourselves, and we never see your payment details. Every refund request goes to Apple, and Apple makes the final decision.
How to Request a Refund
- Go to reportaproblem.apple.com and sign in with the Apple Account you used to buy Receeto Pro.
- Choose Request a refund, then pick the reason that fits best.
- Select your Receeto Pro purchase and submit the request.
Apple usually replies by email, often within a couple of days.
Our 14-Day Refund Window
When you request a refund, Apple may ask us for information about the purchase before deciding. Our answer depends on when you bought Receeto Pro:
- Within 14 days of purchase: we do not object. Apple is told that Pro was delivered to your device and that a free version was available to try, and then decides on its own.
- More than 14 days after purchase: we ask Apple to decline the refund. By then you have had two weeks with every Pro feature, after being able to try the free version first.
Apple still makes the final decision in every case. Details of the information shared with Apple are in our Privacy Policy.
If Something Went Wrong
If Pro did not unlock after you paid, you were charged twice, or a bug stops you from using a Pro feature, email us at help@receeto.app no matter how long ago you bought it. Include roughly when you purchased and what happened, and we will work with you to fix it. Before contacting us about a missing unlock, tap Restore at the top of the upgrade screen in the app.
Yearly Plans
If you are on a yearly plan, it renews automatically unless you cancel at least 24 hours before the renewal date. You can cancel anytime in Settings > [your name] > Subscriptions on your iPhone. Cancelling stops future renewals, and you keep Pro until the end of the period you have already paid for.
If a renewal goes through that you did not want, request a refund within 14 days of the renewal date. We do not respond to refund requests made within that window, so Apple reviews them on its own. After 14 days, renewals follow the same rule as any other purchase and we ask Apple to decline. The simplest option is to cancel before your renewal date.
What Happens After a Refund
- Receeto Pro is removed from your Apple Account and your devices.
- Your receipts and expenses stay on your device, and the free version of Receeto keeps working.
- You can buy Receeto Pro again at any time.
Your Legal Rights
Nothing in this policy limits any rights you have under the consumer protection laws of your country.
Changes to This Policy
If we change this refund policy, we will update this page and revise the "Last updated" date above.
Contact Us
If you have any questions about refunds, please contact us at help@receeto.app.